Responsible Disclosure Policy
Last updated: 17 August 2025
At PulseOwl, we take security seriously and welcome reports from the community to help keep our systems and customers safe.
Reporting a Vulnerability
- Email [email protected] with details of the issue.
- Include enough information to help us reproduce and validate the vulnerability.
Guidelines for Researchers
- Make every effort to avoid privacy violations, destruction of data, or interruption of service.
- Do not exploit a vulnerability beyond what is necessary to demonstrate its existence.
- Allow us a reasonable time to remediate (we ask for 90 days) before public disclosure.
Our Commitment
- We will acknowledge your report as quickly as possible.
- We will keep you informed of progress and provide an estimated remediation timeline.
- If desired, we may give credit for valid findings once resolved.
Safe Harbor
If you follow these guidelines in good faith, we will not initiate legal action against you for your research.